Terms of Use & Cookies

Below you will find the terms of use regarding the use of the Nueva Facility Services website.

What personal data we collect and how it is used

Our website collects information entered in the post comment form that allows it, as well as information such as the visitor’s IP and browser user agent for spam detection.

Contact forms

Our website also stores the data entered in contact forms located in various parts of the website and serving different purposes, such as for example simple communication, sending a professional cooperation offer, etc.

Cookies

When leaving a comment you may be asked to save your details. This is for your convenience so you don’t have to re-enter your details. These cookies are stored in your browser for one year.

Embedded content from other websites

Embedded content from other websites that may be included in various publications (eg videos, images, articles, etc.) behaves in exactly the same way as it would if the visitor had visited the other website.

These websites may collect data about you, use their own cookies, incorporate additional third-party tracking, and track your interaction with that embedded content or your interaction with the embedded content if you have an account and are logged in to it the website.

Statistics

Our website uses cookies for statistics and data analysis of its visitors, in order to improve the content of the website.

With whom we share the data we collect

Data storage time

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve tracking comments automatically, rather than keeping them in a moderation queue.

What rights do you have to your data

If you have an account on this website or have left feedback, you can request to receive an extracted file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security reasons.

Who we share your data with

Nueva Facility Services does not share or disclose to anyone the personal data collected from its website, except to use it to communicate with the sender or on behalf of the sender to sign up for our newsletters.

Guest comments may be screened through an automated spam detection service.

How we protect your data

Communication through the Nueva Facility Services website is done through a secure SSL communication protocol so that all your messages are sent encrypted.

The website uses an automated update function of the core and its plugins, so that it is always up-to-date and secure. It also uses a firewall, a malware scanner that runs at regular intervals, and password protection against brute force attacks.